Troubleshooting Guides

Fix Domain Security Errors

Step-by-step guides to diagnose and fix common SPF, DMARC, DKIM, SSL, DNSSEC, and security header issues. Each guide includes the exact fix, common gotchas, and a way to verify your changes.

SPFSPF Errors

Critical

SPF Too Many DNS Lookups

Your SPF record exceeds the 10 DNS lookup limit defined in RFC 7208. When an email receiver evaluates your SPF record and the lookup count exceeds 10, it returns a PermError and the SPF check fails entirely.

Critical

Multiple SPF Records Found

Your domain has more than one TXT record starting with "v=spf1". RFC 7208 requires exactly one SPF record per domain. Multiple records cause a PermError, meaning SPF authentication fails for all emails.

Critical

SPF PermError

Your SPF record has a permanent error that prevents it from being evaluated. This can be caused by syntax errors, exceeding the 10 DNS lookup limit, multiple SPF records, or invalid mechanisms.

High

No SPF Record Found

Your domain does not have an SPF TXT record published in DNS. Without SPF, receiving servers cannot verify which mail servers are authorized to send email on behalf of your domain.

High

SPF Include Domain Not Resolving

One or more "include" mechanisms in your SPF record point to a domain that does not have a valid SPF record or does not resolve in DNS.

Medium

SPF SoftFail (~all) Instead of HardFail (-all)

Your SPF record ends with ~all (softfail) instead of -all (hardfail). While softfail marks unauthorized senders as suspicious, it does not instruct receivers to reject the message.

Medium

SPF Record Exceeds 255 Characters

Your SPF record exceeds the 255-character limit for a single DNS TXT string. While DNS TXT records can contain multiple strings that are concatenated, some older resolvers may not handle this correctly.

DMARCDMARC Errors

DKIMDKIM Errors

SSL/TLSSSL/TLS Errors

DNSSECDNSSEC Errors

Security HeadersSecurity Headers Errors

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